Terms of Service

Last Updated: August 7, 2024

These Terms of Service ("Terms") govern your access to and use of the Risconyx strategic insight platform and related services ("Services") provided by Risconyx ("we," "our," or "us"). By accessing or using our Services, you agree to be bound by these Terms and all applicable laws and regulations.

Our platform is designed exclusively for senior executives and business leaders who require sophisticated intelligence tools for strategic decision-making. These Terms reflect the professional nature of our services and the high standards expected in executive-level business relationships.

Please read these Terms carefully before using our Services. If you do not agree with any part of these Terms, you may not access or use our Services. Your continued use of the Services constitutes acceptance of any modifications to these Terms.

Acceptance and Eligibility

Invitation-Only Access

Access to Risconyx is strictly by invitation only and limited to qualified senior executives and business leaders. You must be a C-level executive, senior vice president, managing director, or hold equivalent decision-making authority within your organization to request platform access. We reserve the right to approve or deny access requests at our sole discretion based on executive credentials, organizational requirements, and platform capacity.

Age and Authority

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself and, if applicable, your organization. You represent and warrant that you have the corporate authority to bind your organization to these Terms and that your use of our Services is within the scope of your executive responsibilities.

Account Responsibility

You are fully responsible for maintaining the confidentiality of your account credentials, including passwords, multi-factor authentication devices, and any other security measures. You agree to immediately notify us of any unauthorized use of your account or any other breach of security. You acknowledge that you are responsible for all activities that occur under your account, whether authorized by you or not.

Executive Verification

We may require ongoing verification of your executive status, including periodic confirmation of your role, organization, and decision-making authority. Failure to maintain eligible executive status may result in immediate suspension or termination of your access to our Services.

Geographic Restrictions

Our Services may not be available in all jurisdictions. You are responsible for ensuring that your access and use of our Services complies with all applicable local, state, national, and international laws and regulations in your jurisdiction.

Corporate Compliance

You represent that your use of our Services complies with your organization's policies, procedures, and governance requirements, including any restrictions on the use of external strategic intelligence platforms or data sharing agreements.

Modification of Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes through the platform or via email to your registered address. Your continued use of the Services after such modifications constitutes acceptance of the updated Terms.

Platform Services

Service Description

Risconyx provides a comprehensive cloud-based strategic insight platform that includes predictive analytics, operational intelligence, risk assessment, scenario modeling tools, competitive analysis, and market intelligence specifically designed for executive decision-making. Our Services are intended to support strategic planning, operational optimization, and risk management at the senior executive level.

Service Availability

We strive to maintain 99.9% uptime for our platform but do not guarantee uninterrupted access. We may temporarily suspend Services for scheduled maintenance, emergency repairs, security updates, or system upgrades. We will provide advance notice of planned maintenance whenever possible and will work to minimize disruption to your executive activities.

Data Integration

Our platform may integrate with your operational and market data streams, third-party business intelligence systems, and external data sources, subject to your explicit consent, our data security protocols, and applicable confidentiality agreements. All data integration is performed under strict security controls and executive oversight.

Customization and Configuration

We provide customization options to tailor the platform to your specific executive needs, including dashboard configuration, alert settings, reporting preferences, and analytical focus areas. Customization services may be subject to additional terms and fees.

Executive Support

Our Services include dedicated executive support, including technical assistance, strategic consultation, platform training, and priority response for urgent business intelligence needs. Support services are provided during business hours with emergency support available for critical executive requirements.

Updates and Enhancements

We regularly update and enhance our Services to improve functionality, security, and user experience. Updates may include new features, analytical capabilities, security improvements, and interface enhancements. We will notify you of significant updates that may affect your usage patterns.

Service Limitations

Our Services are designed for strategic intelligence and decision support. They are not intended to replace professional judgment, legal advice, financial consultation, or other specialized professional services. All strategic recommendations and predictive insights should be considered as informational guidance only.

Beta Features

We may offer beta or experimental features for testing and feedback. Beta features are provided "as is" without warranties and may be modified or discontinued at any time. Your use of beta features is subject to additional terms and conditions.

User Obligations

Acceptable Use

You agree to use our Services only for legitimate business purposes and in compliance with all applicable laws, regulations, and industry standards. Your use must be consistent with your executive role and organizational responsibilities. You may not use our Services for any unlawful, harmful, or inappropriate purposes.

Prohibited Activities

  • Attempting to gain unauthorized access to our systems, other users' accounts, or restricted areas of the platform
  • Sharing your account credentials with unauthorized individuals or allowing access by non-executive personnel
  • Using the platform for illegal activities, fraud, or to violate others' rights or privacy
  • Attempting to reverse engineer, decompile, modify, or create derivative works of our Services or proprietary algorithms
  • Interfering with the proper functioning of our platform or attempting to disrupt service availability
  • Uploading or transmitting viruses, malware, or other harmful code that could damage our systems or other users' data
  • Using automated systems, bots, or scripts to access our Services without explicit authorization
  • Attempting to extract, scrape, or systematically download large amounts of data from our platform
  • Violating any applicable export control laws or regulations in your use of our Services
  • Using our Services to compete with us or to develop competing products or services
  • Misrepresenting your identity, executive status, or organizational affiliation

Data Accuracy

You are responsible for ensuring the accuracy, completeness, and timeliness of any data you provide to our platform. Inaccurate or incomplete data may affect the quality of strategic insights and predictive analytics. You agree to promptly update any information that becomes outdated or incorrect.

Confidentiality Obligations

You acknowledge that our Services may provide access to confidential and proprietary information. You agree to maintain the confidentiality of all information obtained through our platform and to use such information solely for your authorized executive purposes.

Compliance Responsibilities

You are responsible for ensuring that your use of our Services complies with all applicable laws, regulations, and organizational policies, including data protection laws, securities regulations, and industry-specific compliance requirements.

Reporting Obligations

You agree to promptly report any security incidents, unauthorized access attempts, or suspected violations of these Terms to our executive support team. You will cooperate with any investigations or security assessments we may conduct.

Intellectual Property

Our Rights

Risconyx and its licensors own all rights, title, and interest in and to the platform, including all intellectual property rights, proprietary algorithms, analytical models, software code, user interfaces, and related documentation. You may not copy, modify, distribute, sell, or create derivative works based on our Services without explicit written authorization.

Your Data

You retain ownership of your business data, strategic information, and any content you provide to our platform. By using our Services, you grant us a limited, non-exclusive license to process, analyze, and use your data solely for providing platform services, generating insights, and improving our analytical capabilities for your benefit.

Feedback

Any feedback, suggestions, improvements, or recommendations you provide regarding our Services may be used by us without compensation or attribution. You grant us a perpetual, irrevocable, worldwide license to use, modify, and incorporate such feedback into our Services.

Third-Party Content

Our Services may include third-party content, data sources, or integrations. Such third-party content is owned by the respective third parties and is subject to their terms and conditions. We do not claim ownership of third-party content and are not responsible for its accuracy or availability.

Trademark Rights

The Risconyx name, logo, and other trademarks are our exclusive property. You may not use our trademarks without explicit written permission, except as necessary to identify our Services in accordance with these Terms.

DMCA Compliance

We respect intellectual property rights and comply with the Digital Millennium Copyright Act. If you believe that content on our platform infringes your intellectual property rights, please contact us with detailed information about the alleged infringement.

License Restrictions

Your license to use our Services is personal, non-transferable, and limited to your authorized executive use. You may not sublicense, rent, lease, or otherwise transfer your access rights to any third party without our explicit written consent.

Privacy and Confidentiality

Privacy Policy

Our collection, use, and protection of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference. We are committed to maintaining the highest standards of privacy and confidentiality appropriate for executive-level strategic intelligence platforms.

Confidentiality

We maintain strict confidentiality regarding your business information, strategic insights, and all data processed through our platform. Our employees and contractors are bound by comprehensive confidentiality agreements and security protocols designed to protect executive-level sensitive information.

Data Security

We implement enterprise-grade security measures to protect your data, including encryption, access controls, monitoring systems, and regular security audits. However, you acknowledge that no system is completely secure, and we cannot guarantee absolute security against all potential threats.

Executive Privilege

We recognize the sensitive nature of executive communications and strategic planning. We will not disclose your information except as required by law, court order, or as necessary to provide our Services with your explicit consent.

Data Retention

We retain your information in accordance with our data retention policies and applicable legal requirements. You may request deletion of your data subject to our legitimate business needs and legal obligations.

Cross-Border Transfers

Our Services may involve transfer of data across international borders. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

Disclaimers and Limitations

Service Disclaimer

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee the accuracy, completeness, reliability, or timeliness of any insights, predictions, or recommendations generated by our platform. All strategic intelligence should be considered as informational guidance only.

Business Decisions

You acknowledge that all business decisions, strategic choices, and operational actions remain your sole responsibility as a senior executive. Our platform provides informational support and analytical insights, but should not be the sole basis for strategic decisions. You should always exercise independent judgment and consider multiple sources of information.

Limitation of Liability

To the maximum extent permitted by law, our total liability for any damages arising from your use of our Services is limited to the amount you paid for the Services in the preceding 12 months. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

Third-Party Services

Our platform may integrate with or rely on third-party services, data sources, or technologies. We are not responsible for the availability, accuracy, or performance of third-party services, and any issues with third-party services are beyond our control.

Predictive Analytics Disclaimer

Predictive analytics and scenario modeling are based on historical data and statistical models. Future results may differ significantly from predictions due to changing market conditions, unforeseen events, or other factors beyond our analytical scope.

Regulatory Compliance

While we strive to maintain compliance with applicable regulations, you are responsible for ensuring that your use of our Services complies with all laws and regulations applicable to your specific industry, jurisdiction, and business activities.

Data Accuracy

The quality of our insights depends on the accuracy and completeness of input data. We are not responsible for errors or omissions in source data or for insights based on inaccurate information provided by you or third-party data sources.

Termination

Termination Rights

Either party may terminate your access to our Services at any time with or without cause, subject to applicable notice requirements. We may immediately suspend or terminate your access if you violate these Terms, pose a security risk, or no longer meet our executive eligibility requirements.

Effect of Termination

Upon termination, your right to access and use our Services will cease immediately. We may retain your information as required by law, for legitimate business purposes, or as specified in our Privacy Policy. You remain responsible for any outstanding fees or obligations incurred prior to termination.

Survival

Provisions regarding intellectual property, confidentiality, disclaimers, limitations of liability, indemnification, and dispute resolution will survive termination of these Terms and continue to bind both parties as applicable.

Data Export

Upon reasonable notice of termination, we will provide you with the opportunity to export your data in a standard format, subject to technical limitations and security requirements. Data export services may be subject to additional fees.

Transition Assistance

We may provide reasonable transition assistance to help you migrate to alternative solutions, subject to our availability and your cooperation in the transition process.

Governing Law and Dispute Resolution

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Phoenix, Arizona.

Dispute Resolution

Before initiating any legal proceedings, the parties agree to attempt to resolve disputes through good faith negotiations. If negotiations fail, disputes will be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Contact Information

If you have questions about these Terms of Service, need clarification on any provisions, or wish to discuss executive platform access, please contact our legal and executive services team through the following channels:

Address

Risconyx Legal Department
1823 W Tonto Ln
Phoenix, AZ 85027